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Business Process Management at Nihilent is a systematic and scientific approach to understand and improve the strategic thrust than to merely improve the process output. Hence the BPM engagement at Nihilent always starts with understanding business to relate and align the process output to business output to business results.  1.Execution Management: This phase focuses on understanding and mapping the process including input, output, constraints and roles. 2.Performance Management: This phase focuses on identifying the key performance indicators. There are 2 types of indicators that are identified to ensure the short term and long term business impact.These are Performance measures and Diagnostic measures 3.Risk Management: This phase follows a scientific P-FMEA approach to identify the current and future potential risks to the process. It also identifies the Early Warning Signals (EWS) and the mitigation plans / actions  |
Case Studies
Business Process Modelling for Sasol Global provider of IT and Process Outsourcing Services
