A digital business uses information and ICT in its business processes with the intention of generating new revenue. A robust strategy for a digital business hence creates value and revenue from digital assets. It goes beyond process automation to transform processes, business models, and customer experience by exploiting the pervasive digital connections between systems, people, places and things.
In the realm of SMACI (Social, Mobile, Analytics, Cloud, Internet of Things), some of the key technologies that form the digital landscape today include:
- Smart mobile devices
- Social, unstructured and multimedia data
- Technology embedded in products
- Integration of IT and operational technologies (such as telecom networks, factory networks, energy grids)
- Internet of Things (physical objects becoming electronically tractable)
Nihilent offers Digital Strategy Creation and Digital Strategy Execution services to help organizations in being digitally ready