Supply Chain and Logistics

The Supply Chain and Logistics business presents many challenges like
linking the consumer in the supply chain planning process, managing product life cycles, promotional planning, determining cost-effective supply channels, forecasting and scheduling in a volatile economic environment and many more.

Nihilent partners with clients aligning strategic business issues with solutions to get maximum value from the supply chain. We help transform supply chain, from strategy to execution, streamlining your business processes, providing competitive advantage and maximizing your profit and shareholder value.

Our consulting led approach leverages IT to create an adaptive supply network that seamlessly connects supply, planning, manufacturing, and distribution operations to critical enterprise applications. It aids in providing real-time visibility across the supply network, thereby enabling rapid decision-making and optimal execution.

Experience Showcase

P&O Nedlloyd (Now Maersk) - A Leading Global Multi-nodal Transporter

Scope of the project:

Program Manage establishment of Offshore Dedicated Center

Establish physical infrastructure and connectivity to UK NOC
Plan and implementation of Disaster recovery and Business Continuity
Transfer of IT support services
IT, Network Planning & Management for around 60 offices worldwide
Transfer of Business Process service
Recruitment and induction of over 2000 resources
Vendor Management, SLA negotiation and monitoring

Service Delivery Management

Liaison between IT and regional business organizations, for support and operations from ODC, using ITIL best practices
Implement processes that are comprehensive, effective, efficient along with hierarchical and statistical reports
Train PONL staff for ITIL based service delivery

Offshore Operations Centre (OOC) Remote System Administration

Operations Support - 24 x 7 Service Desk using BMC Remedy
Level 2 & Level3 LAN/ WAN Support using HP Openview & Tivoli
Monitoring critical transactions using TOPAZ
End User Management & Support

Global Shipment Management

Global Level 2 Support Management from ODC
Management of 150 strong multi-vendor team, including key resources and managers from PONL
Disaster Recovery Planning
Regression Testing, Volumetric and Performance Testing

Revenue and Cost Reporting

Business Consultancy
Design and Development of Centralized Enterprise Data Model
Development of Prototype of Revenue and Cost Model
Design and development of an OLAP Cube in Hyperion Essbase.
Designed and development of online reports through Hyperion Analyzer.
Configuration of universes, classes and objects based on the Enterprise Data model using Business Objects Designer 4.1.4.
Design and development of standard report templates using Business Object.
Training the Business users on Business Object for day-to-day use.
Technologies:

Business Acceptance Testing

Management of Business Acceptance Testing (BAT) of a product developed for doing End to End shipment management
Establishing the processes and targets for BAT
Management and coordination of 150 people spread world-wide

Electronic commerce implementation

Level 2 Support, with extremely stringent Service Delivery Standards
Maintenance of production servers
Involved in enhancements cycles
Responsible for capacity planning
Responsible for test strategy
Disaster Recovery Planning, testing and support
Commissioning tools for performance monitoring