Technology and related services

The prevalent theories of process management are a synthesis of the concepts taught by Quality Gurus like Deming, Crosby, Juran and others. Over the past 30 years, these theories have been used to address problems common to many organizations. Solutions have been discovered, but a gap existed between the state-of-the-practice and the state-of-the-art.

Many of these concepts have been used to build process-improvement frameworks such as CMM, CMMI, ITIL CoBiT, SPICE etc. These frameworks are used as benchmarks to establish build and inculcate a process culture.

Nihilent's Process Improvement Consulting offerings combine the best of all. Nihilent's process improvement practice is led by highly experienced CMMI Lead Appraisers, ISO 9000 Lead Auditors and Six sigma Black Belts. Our consultants have provided process improvement consulting to some of the world's leading organizations spanning verticals such as defense, banking, utilities, retail, railways, telecom, and infrastructure and information technology. Nihilent's experts have worked in USA, UK, Europe, South Africa, Egypt, Iran, China, Hong Kong, India, etc.

CMMI, Quality and Software Process Consulting Offerings
Nihilent offers the following services in the Process Improvement area for Technology companies:

Training on

Performing a comprehensive gap analysis of the existing system
Establishment of roadmap to meet the targeted business objectives
Facilitating Process definition
Mentoring and training for process implementation and institutionalization
Performing compliance reviews
Preparing for formal appraisals
Performing formal appraisals

Experience Showcase

Valeo (Egypt) – One of the leading automotive suppliers having its embedded software division in Egypt. Nihilent helped this division to achieve CMMI Level 3.
IBM (Egypt) – Cairo Technical Development Center (CTDC) of IBM having 500 resources. Nihilent helped CTDC to achieve CMMI Level 3, CMMI Level 5. Nihilent consultants are working for their re-appraisal initiatives for Level 5.
T-Systems (India division) – Europe’s number one telecom company having its offshore development center in India. The total size of India center is around 1500 resources. Nihilent helped to achieve CMMI Maturity Level 3.
Neusoft (China) – A Chinese Software Company having size of 15000 resources. Nihilent helped their audio division which is of 400 resources to achieve CMMI (V1.1) Level 5 and CMMI (V1.2) Level 5
A global leader in consulting, technology, outsourcing services with development centers in Pune, Hyderabad and Chennai. These divisions are appraised on SW-CMM Level 5. Nihilent is helping all divisions in achieving Level 5 on CMMI V1.2
SunGard (Offshore India Division) – A US based leading software and IT services company with offshore development center in India. Nihilent helped the company to achieve CMMI Level 2
Leading business technology company (UK) – Company involved in providing high quality business services to a leading mobile telecommunications company. Nihilent helped in defining and institutionalizing the processes for IT division using CMMI and Testing Maturity framework
Joburg Centre for Software Engineering (JCSE, South Africa) - A partnership between government, academia and industry. JCSE is multifaceted with various programmes and facilities positioning it as a focal point of software development industry for South Africa and rest of the continent. Nihilent’s Lead Appraiser who is SEI Observer helped authorize JCSE SCAMPI B Team Leader and conducted First SCAMPI B appraisal (for two companies) as part of local CMMI pilot programme
Nedbank (South Africa) – A large South African bank with its technology operation division of 8000 resources. Nihilent helped the division to reach SW-CMM Level 2 and subsequently CMMI Level 3. This was the first CMM and CMMI appraisal conducted in South Africa
Standard Bank (South Africa) – A leading banking organization in South Africa. The bank has an infrastructure division that supports software development and maintenance. Nihilent is helping this division in defining, enhancing and implementing processes based on CMMI and ITIL frameworks. Nihilent has deputed Process Consultants over the last few years
SARS (South African Revenue Services) - A South African Government organization involved in excise, custom and income tax services. Nihilent helped its IT division in defining system and software development life cycle process using CMMI and ITIL frameworks
Imperial Bank (South Africa) – The bank has an IT division. Nihilent is assisting in defining the SDLC processes based on CMMI framework and helping to implement the same
Multichoice (South Africa) – The Company provides digital satellite television. Nihilent has provided CMMI training to IT division and helped in implementing best practices of CMMI framework.
Bank of Uganda (Central Bank, Kampala, Uganda) A Uganda Government organization involved in banking services. Nihilent helped its IT division in conducting CMMI training executing SCAMPI C appraisal for engineering process areas and identified the improvement opportunities and help to established Process Improvement action to achieve Capability Level 3 for Engineering Process areas.

The Nihilent Advantage

In-house 6 Sigma Black belts, Lean specialists, High Maturity Lead Appraisers
Nihilent is a SEI Partner (worldwide) and offers a complete practice based on Carnegie Mellon Software Engineering Institute’s CMMI^®model that helps clients assess their systems and software engineering processes, plan improvements, implement changes and measures results effectively.
Nihilent has wide experience of providing process improvement services ranging small organizations to large organizations at Multiple locations