change for performance
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enterpriser.in - Dec 7, 2007

People are Essential to Transforming Organizations
Anuradha Ramamirtham

Expert: Ravi Teja, associate vice president & practice head (Enterprise Transformation) of Nihilent

Today, change management has got significant management attention in organizations. In this scenario, how do you think your change management offering, MC3, provides value to organizations?

Most companies know what to do in terms of vision and strategy, but only 20% or so are able to implement the knowledge. Through its patented change management framework -- MC3 - Nihilent bridges this gap between the vision and execution. The framework integrates people, processes, technology, and knowledge that are essential to transforming organizations.

MC3 consists of 4 main constituents, namely:
  • Motivation: To seek and collaborate
  • Capability: To create, capture, and disseminate information and knowledge
  • Capacity: To leverage and institutionalize best practices
  • Calibration: Calibrate performance against predefined roles

Using MC3, Nihilent offers specialized services such as strategy execution, capability assessment, and development; knowledge mapping and gap determination; process mapping and gap identification; integrated performance management, innovation management, and customer experience management.

Is it advisable for an SMB like me to use a performance management tool to keep a tab of the happenings in my company?

A performance management tool gives everyone in the organization a holistic view of the company's strategies. Nihilent's LAMAT is a complete performance management tool that will help you understand how your role impacts the overall performance of the organization.

LAMAT uses the Balanced Scorecard Concept for the purpose of performance measurement. Therefore, it helps in integrating the Key Performance Indicators (KPIs) and initiatives toward the achievement of your organization's strategies and goals against your set targets.

What's Competency Assessment System (CAS) all about?

CAS, a module of LAMAT, helps calibrate the competencies of individuals. It also provides the organization with a well-defined development approach to bridge the gaps. CAS is an extremely user-friendly system designed to meet the competency requirements of managers and individuals in an organization. It helps define the desired competencies for each role in the organization, keeping in mind the short- and long-term business objectives. It then helps find out the skill gaps in the competencies through joint assessments done by the employees and their immediate superiors.


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