Nihilent In Australia

We help solve business problems and foster a data
driven culture to drive improvements, innovation and

About Us

Over the last 20 years, we have worked with a number of major international organisations and helped them with their digital transformation journey - through a whole series of interventions across people, process, technology and knowledge dimensions.

Nihilent Australia has comprehensive ability to carry out in-depth immersive customer research and behavioural and psychographic analysis, to bring an “outside-in” perspective to business innovation, product design and service delivery. We have evolved a methodology combining the best from Design Thinking, Interaction Design, Lean Start-ups and DevOps to rapidly deliver change outcomes, through multi-disciplinary teams comprising experienced CX and UX practitioners working in tandem with our digital transformation specialists.

Focus practice areas include customer experience and digitisation, business intelligence and advanced analytics, robotics and machine learning, natural language processing, IOT and cloud, and fintech ecosystems.

Our philosophical approach is to partner with our customers and create value by rapidly delivering innovative solutions.

Since starting Australian and New Zealand operations, we have been working with some leading retail, asset management, telecommunications and financial services companies and focusing on services to the banking, financial services, insurance, retail, manufacturing, media, and healthcare organizations. We are also delivering services to Federal and State Government departments through government panel arrangements such as the DTA Marketplace and others.

At Nihilent Australia, we use Design Thinking to deliver a personalized and delightful customer experience.


  • Here’s to the Laggards, the Also Rans, the Leaders, the Winners and Changemakers
  • Employee Experience Becomes a Top Priority for HR Leaders – Forrester Study
  • Democratizing Data Science with SAP Analytics Cloud
  • Is your Data Analytics Strategy Tuned to the New Normal?

Customer Success Stories

Riding on the Digital Bandwagon

This customer engaged Nihilent to define its digitalization vision and to re-imagine the organization to craft a compelling value proposition.


Contact us

Nihilent Australia Pty Ltd.

Level 2, Dimension Data Offices,
Darling Park, Tower 3, 201 Sussex Street, Sydney, NSW 2000

Tel: +61 (0) 426188258

Nihilent Australia Pty Ltd.

Level 20, 35 Collins Street,
Melbourne, VIC 3000

Tel: +61 415 503 069