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Forbes India COO Collective

Forbes India Magazine, in collaboration with ServiceNow, hosted a panel discussion entitled “Enabling Transformation through Technology Excellence.

“Vineet Bahal, Chief Operating Officer & Senior Vice President of Delivery and Operations, Nihilent shared his thoughts on how the digital transformation paradigm shift affects both consumers and businesses. He added that brands might lose out to their competitors without loyalty and trust.In addition, he explained how Nihilent works with customers to understand their changing consumer dynamics and patterns of behavior, predict better, and engage better.Joining the discussion alongside Vineet Bahal were fellow panelists Feroz Sheikh, Chief Information and Digital Officer of Syngenta Group, Sandeep Kumar, Vice President of Manufacturing Operations at Praj Industries Ltd, and Elisha Grace Harrington, Innovation Officer at ServiceNow.They shared their insight on how technical excellence focuses on operational aspects, such as performance, reliability, and cost. Paromita Chatterjee moderated the discussion.