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Enabling a Robust Platform

A look at how Nihilent developed and deployed a highly customizable financial services platform.


The company, one of the largest platform providers of mobile financial services in the world has built one of the world’s advanced and sophisticated mobile financial services platforms. The company’s platform has been deployed in multiple countries cutting across Africa, Asia, and the Middle East. This platform plays a key role by bridging the digital divide and facilitates financial inclusion among the unbanked mobile subscribers by offering services such as bill payments, wireless airtime top-up among others.


The company was looking at developing a system to assist MNO (Mobile Network Operators) and banks to deliver financial services to the unbanked population. With its service platform, the company has partnered with leading telco operators in various parts of Africa to roll out its first-ever and highly successful mobile money deployment. However, the initial platform had issues of customization as it was relatively rigid and difficult to reuse them for each of their clients since each client has unique requirements and technological and regulatory restrictions.


The company found the panacea to its challenges by designing a robust and customizable new financial service platform. Nihilent was involved in the development and implementation of the platform modules for:

  • Regional specific telco operators for the Middle East, Africa, LATAM, and the APAC regions.
  • Enabled a mobile wallet solution

Overall Nihilent played a critical role in the development and deployment of the company’s platform across the geographical regions.


Let’s look at the wide-ranging benefits the company accrued with Nihilent’s tech interventions:

  • Reusability: The platform is easily customizable depending upon the client’s need and this can be leveraged to deliver platform solutions to specifically address the client’s needs.
  • Cost-Effective: The platform which Nihilent helped to build and implement is more robust and cheaper to maintain as compared to the initial service platform the company was using.