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Scalability with Real Time Analytics

Scalability with Real-Time Analytics
How 20 Microns responded to the market and technology changes with a modern, scalable technology platform and real-time analytics


Based in Vadodara, 20 Microns is India’s largest producer of white minerals offering innovative products in the field of Functional fillers, Extenders, and Specialty chemicals. Based on a profound understanding of diverse industrial requirements, the company has empowered its clients with customized products based on their specific requirements.


20 Micron was facing issues related to production shortage and supply chain. Their challenge was to empower the business with real-time data and insights to make fast, data-driven business decisions. They also wanted to increase efficiency and productivity with faster system response times and greater automation. Their focus was also to keep up the pace of innovation with an integrated platform that can flexibly adapt to new capabilities and business model changes.


To make these goals come true, Nihilent along with its SAP experts brainstormed with a brief to develop a fast resolution of the challenges related to production shortage and supply chain. Together with the guided approach for moving to SAP S/4HANA based on the industry’s best practices and tailored to its business needs, 20 Microns was given access to tools and services from SAP Enterprise Support services to maximize the value of its SAP solutions and safeguard the migration to SAP S/4HANA.


Some of the key benefits included increased efficiency and data quality with a single source of truth, a centralized data policy, and automation of processes such as goods receipt and areas of plant operations.

The deployment also improved productivity with a 10% to 15% increase in application development efficiency and less time spent on administrative tasks such as user profile creation.

Greater transparency and improved decision-making with real-time access to financial data and profitability analysis were some of the other key highlights. Agility and reliability with faster system response time, including a reduction from 7 hours to 3 hours for customized month-end reports for taxation purposes and turnaround on updated tax reports from 24 hours to 2 hours.